Every week, pick one of your "standard" forms (like retainer agreement) and give it to a sixth grader. Ask them if they understand it. Then rewrite it from scratch.
Every week, pick one of your "standard" forms (like retainer agreement) and give it to a sixth grader. Ask them if they understand it. Then rewrite it from scratch.
This reminds me of the great Groucho Marx quote [approx.]: “A nine year old could understand these instructions. Find me a nine year old!”