Resolutions for Lawyers, Day 28

Keep track of the nice things people say about you, and of the people who are exceptionally happy with your work.  When you are having a hard time at the office (or want to use some testimonials in your marketing materials) you have a list handy for a quick pick-me-up. 

And in case you think it is a bit conceited to keep track of the people who love you, remember that you will build a far more successful business by marketing to your happiest customers than your unhappy ones.

Thanks to my friend, Steve Nipper, for the tip.

2 Responses to Resolutions for Lawyers, Day 28
  1. Nipper
    January 3, 2005 | 9:15 pm

    Did you notice how your post on nice things gave me my own nice thing to add to my post? :)

    Reply
  2. Nipper
    January 3, 2005 | 9:16 pm

    “my post”…er, I meant “list of nice things people wrote about me.”

    Reply
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Resolutions for Lawyers, Day 28

Keep track of the nice things people say about you, and of the people who are exceptionally happy with your work.  When you are having a hard time at the office (or want to use some testimonials in your marketing materials) you have a list handy for a quick pick-me-up. 

And in case you think it is a bit conceited to keep track of the people who love you, remember that you will build a far more successful business by marketing to your happiest customers than your unhappy ones.

Thanks to my friend, Steve Nipper, for the tip.

2 Responses to Resolutions for Lawyers, Day 28
  1. Nipper
    January 3, 2005 | 9:15 pm

    Did you notice how your post on nice things gave me my own nice thing to add to my post? :)

    Reply
  2. Nipper
    January 3, 2005 | 9:16 pm

    “my post”…er, I meant “list of nice things people wrote about me.”

    Reply
Leave a Reply

Wanting to leave an <em>phasis on your comment?

Trackback URL http://www.nonbillablehour.com/2004/12/resolutions_for_29-2.html/trackback

Resolutions for Lawyers, Day 28

Keep track of the nice things people say about you, and of the people who are exceptionally happy with your work.  When you are having a hard time at the office (or want to use some testimonials in your marketing materials) you have a list handy for a quick pick-me-up. 

And in case you think it is a bit conceited to keep track of the people who love you, remember that you will build a far more successful business by marketing to your happiest customers than your unhappy ones.

Thanks to my friend, Steve Nipper, for the tip.

2 Responses to Resolutions for Lawyers, Day 28
  1. Nipper
    January 3, 2005 | 9:15 pm

    Did you notice how your post on nice things gave me my own nice thing to add to my post? :)

    Reply
  2. Nipper
    January 3, 2005 | 9:16 pm

    “my post”…er, I meant “list of nice things people wrote about me.”

    Reply
Leave a Reply

Wanting to leave an <em>phasis on your comment?

Trackback URL http://www.nonbillablehour.com/2004/12/resolutions_for_29-2.html/trackback