Resolve to ease the technology burden on your employees. Here’s how:
1. Ask everyone in your office to keep track of every computer application and web-based tool they use each week.
2. Have everyone rate each application/tool on “ease of use” on a scale of 1–5, with 5 being easiest.
3. Either get rid of the applications that scored a 1, 2 or 3, or invest in training to teach everyone how to use them.