Building the Service Centered Firm

Here’s my new presentation, “Building the Service-Centered Firm” that I just gave as the keynote at the Minnesota Solo/Small Firm Conference in Duluth the first week of August.

Building the Service Centered Firm

View more of my presentations.

Written on 08/18/10 in Client Service

Leave a Reply

Subscribe
- Subscribe via RSS
- Subscribe via E-Mail
Best of ...
Categories
- Best of the Blog (29)
- Books (18)
- Client Service (340)
- Five by Five (52)
- Idea Garage Sale (17)
- Innovation (431)
- Law Firm Retreat (18)
- LexThink (77)
- Manifesto (6)
- Marketing (243)
- Money and Fees (219)
- Personal Info (64)
- Practice of Law (160)
- Quotes (45)
- Resolutions (169)
- Technology (256)
- Ten Rules (21)
- Uncategorized (332)
Twitter
- From the Archives:: Will Your Firm Be Better Tomorrow? http://t.co/ftLMkNmv8:21 PM - Feb 22
- From the Archives:: Let you clients sell your service. http://t.co/GPu1CNA73:12 PM - Feb 22
- From the Archives:: Entrepreneurial Lessons Learned http://t.co/0tWlsWG59:53 AM - Feb 22
- From the Archives:: Don't Sell Like This. http://t.co/Wv7grQdH4:50 AM - Feb 22
- From the Archives:: Size Matters http://t.co/Z9yccJjD11:41 PM - Feb 21
LexThink Links
- Brian Cox - Everything is Connected to Everything (by babyfacefister)
- lawyerlearning:
  
  More details soon!
- ABCinema (by Evan Seitz)
- In the beginner’s mind there are many possibilities, but in the expert’s mind there are few.
  Shunryu Suzuki, a Sōtō Zen roshi (Zen Master) who popularized Zen Buddhism in the United States.
- nevver:
  
  Playground