In A Manager’s Primer on Asking Better Questions, Marty Baker at Creativity Central shares several dozen open-ended questions designed for various situations like Anticipation, Assessment and Clarification that serve as a valuable reminder that “yes” or “no” questions don’t always get you the information you need.
Here’s the suggested questions on “Exploration” from the post:
May we explore that some more?
Can we take a closer look at that?
What other angles can you think of that?
What are some more possibilities?
What’s another way of looking at it?
While many seem quite obvious, making a conscious effort to ask your clients questions differently may just prompt them to give better answers.